Wednesday, October 10, 2007

原来这样讲比较好听

很庆幸的,我参与了这项义工。
这项义工也是跟我的’老本行‘有关的---那就是教育啦!
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我应该已经参与了四个月左右吧。
经过了两个月的training,也经过了一个月多的observation(看前辈怎么教小孩)。
所以我现在也还是trainee.

那天,在义工场所举办了给feedback的session!

The principal gave some briefing in the beginning. It sounds something like this:
'I would like to hear all your suggestions and needs to make teaching better. Comments you given would give us an opportunity to correct it and make it better.'

Everyone gave their suggestions and comments because encouraged by the pricipal's briefing.

Everyone given their suggestions and now it's my turn to say: Errh, is it possible to give notice or paste notes on the notice board so that we, the trainees, know what is going on?"
(If I don't go to the office after my class finished, I wouldn't know that there's a feedback session today)

The principal said: Yes, just now a few trainees had also addressed the same matter. We will look into it and won't let the communication breakdown between the committee and trainees.

Then, one of the committee members said: Well, you all trainee should take the initiatives to ask the seniors what happen instead of waiting for others to inform you all what happened.'

The principal said: It's not about who's fault this is. Maybe the passing of information from committee to trainees might have been overlooked. Communication is about two way and not from single party only. We'll discuss it with other committee member and work out the best solution. Don't worry.
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Mmm, I wouldn't say that what the committee member said was wrong.
It's true. If I really wanted to take part in something, I should take the initiative myself!
Errh, but there's always a 'BUT'.
As volunteer trainee, I'm trying to learn but I need guidance. Sometimes I might need more help.
I'm not just here to help, I'm here to learn as well as to grow together.
And not everyone can accept suggestions or comments easily and willingly with an open heart.

So from this feedback session, what I've learned is:

  • Depend on the situation, when giving comments or suggestions, I must be careful and consider the different background of participants. So, my point of view won't hurt them or offend them.
  • Try listen to more speech which uses more positive words instead of negative words. And emphasize on positive words. It is because positive words had greater impact than the negative one. And who doesn't love to hear nice words?!

I will try to apply this is my work as well!

Well, instead of helping, I've gain more, learn more, and grow a little bit!

9 comments:

andersonloo said...

My head also big after reading ur blog....

kai said...
This comment has been removed by the author.
kai said...

anderson: Thanks for your comment. I must have overlooked some of the sentences and sequence. However, sometimes I just write down what is in my mind to remind myself. That's all.

renee said...

意见是很个人的事,未必是对完的.
听不听或要不要听是考验那个人的分析能力.
到最后,决定权还是在自己手上.

khengsiong said...

Yes, correct. More positive words.

In our Confucius society, admonishing and insincere flattering (捧大脚) are common, but sincere praising and encouraging are rare.

Learn these words from somewhere:
If a child lives with ridicule,
He learns to be shy;

If a child lives with encouragement,
He learns confidence;

Just .. JesS said...

glad you so active and supportive for these meaningful activities ..keep up the good work .. and we will proud of you

Vincent Cho said...

the good point is that u try to think positively in this kind of situation. well i mean communication does need a lot of patience and willingness to listen to each others' needs=)

迷迭香 said...

other than a good flow of information with effective communications, interaction is also very important...
at least you are on a right track for staying positive, cheers ^_^

kai said...

renee: Yes. Even if we work, we give suggestions but they are the one to decide.

khengsiong: I think I've heard that before. It's true though. I applied it in my work and it did somehow improve one's attitude.

just..jess: I'm not really active. Just slowly doing it lah. Thanks!

vincent cho: patience and willingness are very important indeed! Without these, the so call communication wouldn't work!

迷迭香 : that's why I like it here! Because they also emphasize on interaction! Sometimes, in other places, everyone tend to keep everything to themselves...